About the job

Responsibilities:

• Observe, instruct and monitor guests for adherence to safety and other company guidelines

• Process sales transactions in the POS system, make change, count and balance cash drawer

• Provide excellent customer service by creating a welcoming atmosphere, ensuring satisfaction, and resolving concerns effectively

• Set up console games for customers

• Answer customer questions about games, facilities, products & promotions

• Perform opening and closing procedures and clean machines and work area frequently throughout the shift

• Perform minor troubleshooting and report any machines needing service

Requirements

Mandatory Qualifications:

• Excellent communication skills

• Able to multitask

• Have a proactive, enthusiastic, positive attitude ready to solve problems and adapt to change in a start-up environment

• Enjoys interacting with people

• Able to work weekends and holidays

• At least 16 years old

• Have reliable transportation

• Able to wear a face mask at all times, unless exempted by a documented protected condition

• Able to not smoke or vape while on premises

• Able to provide references

Preferred Qualifications:

• Previous experience with sales transactions and POS systems

• Multilingual

• Enjoys working with people

• Knowledge and appreciation of retro and current arcade/video games and systems